Description

Trainee Special Investigator

Department: Client Management

Employment Type: Permanent - Full Time

Location: Home United Kingdom

Reporting To: Paul Twinn

Description
Amazing new opportunity interesting work within Insurance claims investigation. The successful candidate will need both an Insurance and Investigatory background

Job purpose:
Assist in the management of a portfolio of insurance claims by supporting existing Investigators through to the outcome of the case.
This is an initial desk-based position that is geared towards a quick progression to a Field Investigators role, so the ability to travel is crucial.
Within this process existing skills will enhanced and further training will be provided where necessary.

#INDUKI

What will your day look like:
Under initial supervision, undertake a range of investigations to include -

Investigative Planning & Preparation
Interviewing & Statement Taking
Evidence Identification, Gathering, Analysis & Presentation
Reporting & Correspondence Proficiency
Operate within the agreed structured process of DSI, working in tandem, where appropriate, with other areas of The Davies Group
Comply with client specific service standards and ensure investigations are conducted within the Company's guidelines, procedures & protocols
Be accountable for achieving Key Performance Indicators, as determined by DSI management
To ensure technical and professional development progress is in accordance with agreed Personal Development Plans (PDP)
Perform any other appropriate duties, as & when reasonably requested by DSI Management

All Staff are expected to carry out any reasonable instruction given by their Senior Manager, in line with business requirements.

Knowledge and Abilities:
Along with standard requirements, specific to this role -

Previous investigative and insurance experience essential
Working knowledge of civil & statutory law within investigations
Working knowledge of evaluating and handling intelligence"
Capable of handling sensitive and confidential material
Applied knowledge in vulnerable customer care
Willing to commit to professional study
Clean UK driving licence

Benefits
Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working; hybrid, work from home or join a collaborative office space
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan