Description

Position: Director, School Quality Support
Location: Remote within California
Date: October 2025

Overview of Responsibilities
The Director is a member of CCSA’s Schools Team reporting to the Managing Director. The Director of School Quality Support will be a key leader and project manager for initiatives directly related to charter school quality. Specifically, the Director will help CCSA’s Schools Team support improved school performance by engaging with school leaders, creating resources and programming, project managing events programming, and encouraging and evaluating effective practices in schools. The Director will utilize school site experience to play an essential role in school accountability and support as well as capturing and disseminating the best practices and learnings of California charter schools. 

Description of Job
The Director, School Quality Support (Director) will be responsible for managing and contributing to high impact projects related to school quality and the creation, curation, and dissemination of resources that help members get renewed. The Director will help CCSA strengthen school quality and performance and fuel CCSA’s advocacy to reinforce fair renewal policy. Further, this role assists the Managing Director, School Quality Support to interpret the analysis of multiple student outcome measures, translate data into coherent data stories, and consult with members on the use of data in charter renewal processes. This role is responsible for the development and project management of programming for high-impact events that serve charter school leaders across regional and national networks, as delegated by the Managing Director, School Quality Support. Specific projects and events the Director will contribute to include but are not limited to: 

1.    CCSA Conference programming

2.    CCSA Regional Ticketed Events programming

3.    Statewide renewal supports housed on CCSA’s Member Portal, specifically resource creation/upkeep and cohort trainings

4.    CCSA Renewal Data Reviews (analyzing student performance outcomes for the purposes of charter renewal and telling a data story to stakeholders)

5.    Amplifying best practices of California charter community schools

Essential Duties

• Supports strategy for schools at risk of nonrenewal due to student outcome data; including but not limited to holding consultations with renewing members and collaborating closely with the Education Data Analytics team to review school outcome data for renewing members.
• Creates, curates, and maintains resources and programs for CCSA members related to charter renewal preparation and the use of data and data stories in charter renewal. This includes programming that prepares CCSA members for renewal prior to their charter submission year, with the target audience being member schools 2+ years from their charter renewal.
• Interprets and translates data analysis into usable data narratives, and coaches members to do the same
• Delivers effective and engaging presentations to internal and external audiences relevant to charter renewal, data use, and school quality.
• Builds knowledge on school performance data use, accountability, and charter renewal.
• Supports and/ or manages high-quality programming for CCSA-sponsored events and activities as needed, including CCSA’s annual Charter Schools Conference. 
• Supports and/ or manages disseminating findings and tools via conferences, regional trainings, digital campaigns, and partnerships with local and national networks. 

What Success Looks Like
The Director, School Quality Support plays a critical role in providing CCSA members with effective renewal support in the years prior to their petition submission. They will create high quality, relevant renewal resources that will live on CCSA’s Member Portal and they will ensure that CCSA members and CCSA’s Local Advocacy team have the data and resources they need to effectively advocate for charter renewal. This role will also contribute to curating and delivering high quality content, including programming for CCSA’s annual Conference and CCSA’s Regional Ticketed Events. 

Requirements

Competencies 

Analytical and strategic skills – able to analyze multiple perspectives and complex information to identify needs and patterns across teams and members, leading to strong decisions and products that best serve CCSA members. This includes adapting CCSA resources and member support to an evolving charter school landscape in appropriate ways. This might also include supporting projects to identify and document effective data practices and program evaluation strategies used by a high-quality school. Additionally, this person should have a strong understanding of how to use student outcome data to understand school performance and quality. 

• Communicates effectively – demonstrates ability to effectively communicate by adapting communication to various audiences in a clear and concise manner, listening and understanding the needs and values of others, being able to communicate sensitive information about school performance to members without breaking trust.
• Project management—effectively sets goals for sometimes ambiguous projects and breaks them down into steps. Effectively executes delegated tasks. 
• Practitioner knowledge – understands the best practices that lead to successful schools, as measured by student outcomes. 
• Accountability – holds self accountable for what we say we will deliver to members, supports systems and processes within and across teams for joint accountability.
• Evaluation & Continuous Improvement - Leads post-event analyses, including collection and review of attendee feedback. Prepares debrief reports and recommends improvements for future events. 
• Growth Mindset – willingness to engage in reflection and examine one’s own biases, assumptions and attitudes. Embraces giving and receiving feedback, while applying feedback and reflections to improve performance and evolve personally and professionally. Enjoys and seeks out new challenges that provide professional growth and development. 

 Required / Preferred Capabilities

• Five plus years of experience working in education, ideally at charter schools.
• Demonstrated commitment to outcome-based accountability and experience in using school-based, data-driven decision making to create continuous improvement in student performance. This person will have a proven record of success in improving outcomes for students, expertise in using data to create instructional change that leads to stronger student outcomes, and in supporting adult learning and leadership development.
• Understanding of California’s statewide assessment system (e.g. CAASPP), the California Dashboard, and state accountability as they relate to charter schools.
• Understanding of school-based performance measurement systems (e.g. criterion-based assessments, norm-reference assessments, school climate surveys, etc.), their intended purposes, and how they should be applied. This person will know how these internal measures can be used to tell a compelling story of student growth at the time of a charter school’s renewal.
• Strong programming development skills for adult learning, with the ability to advise curated presenters on ideal strategies.
• Strong project management skills, with the ability to create and execute effective work plans for self as well as for teams.
• Very effective oral and written communications skills sufficient to write comprehensive reports, create and deliver presentations, and facilitate meetings with various audiences.
• A keen appreciation and understanding of the Association’s mission and philosophy and commitment to CCSA core work values of delivering results, achieving together, building relationships and being member-focused and mission-anchored.
• A strong commitment to diversity, equity, and inclusion. 
• Familiarity with charter school authorizing and charter renewal policies - preferred