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Ally Financial
Charlotte, North Carolina, United States (on-site)
2 days ago

Description

General information

Career area
Lending

Work Location(s)
2000 Westinghouse, Cranberry Township, PA, 601 S. Tryon Street, Charlotte, NC

Remote?
No

Ref #
14686

Posted Date
Wednesday, January 25, 2023

Working time
Full-time

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Opportunity

Hybrid work schedule from Ally office in either Charlotte NC or Cranberry Township PA

Responsible for oversight of business processes, error tracking and correction, regulatory compliance, process improvement measures, analysis and reporting, and compliance with all regulatory bodies for one of the business units. (Consumer Credit, Commercial Lending, Operational Compliance)

The Work Itself

  • Assists with management trend reporting daily and monthly.
  • Coordinates with the various functions and organizations in order to ensure there are no gaps in the end to end process oversight.
  • Develops and presents gap analysis and reporting metrics with recommendations for addressing process weaknesses to appropriate leadership team.
  • Develops and implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.
  • Support the front / back end execution teams in updating / writing guidelines and procedures to enhance or fill gaps in existing guidelines and procedures.
  • Responsible for escalating risk issues.

The Skills You Bring

  • 1+ years in customer service or financial services industry is preferred.
  • Prior leadership experience is preferred
  • Bachelor's degree in business related discipline preferred.
  • Education may be used as a proxy for Ability to perform technical based activities Knowledge of and exposure to fundamental theories, principles and concepts.
  • Leveraging technical expertise and relationships to contribute to strategy and drive business results

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

  • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
  • Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
  • Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

#LI-HYBRID

Pay Range: An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Emerging
55,000

Experienced
75,000

Expert
95,000

Incentive Compensation: This position is eligible to participate in our annual incentive plan.

Job Information

  • Job ID: 67918464
  • Workplace Type: On-Site
  • Location:
    Charlotte, North Carolina, United States
  • Company Name For Job: Ally Financial
  • Position Title: Analyst - Quality Assurance
  • Job Function: Accounting/Finance
  • Job Type: Full-Time

Please refer to the company's website or job descriptions to learn more about them.

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