Description

Company:  

US6440 Sysco Business Services, Division of Sysco Resources Services, LLC

Zip Code:

77077

Minimum Level of Education:

Bachelor's Degree

Minimum Years of Experience:

2 Years

Employment Type:

Full Time

Travel Percentage:  

Up to 25%

Compensation Range:

$100,200.00 - $150,300.00

The compensation range provided is in compliance with state specific laws.  Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.  

You may be eligible to participate in the Company's Incentive Plan.

BENEFITS INFORMATION:

For information on Sysco's Benefits, please visit https://SyscoBenefits.com

DUTIES AND RESPONSIBILITIES:

Compliance enablement

• Develop mechanism / automation to perform audit on transactional process for QC and QA control
• Develop early warning mechanism to identify failed auto-refresh of the Tableau dashboards, password/credential expiration, missing / unreconciled data
• Perform audit on correctness and completeness of the documentation and test scripts required in all phases of the full project cycle
• Digitize and enhance Intelligent Automation operating SOP and check list (QC App) for milestones during full project cycle
• Develop solution using Power platform and Visualization tool to execute Digital CoE leader's vision on business value management, performance monitoring, bot break fix cycles, bot usage (transaction & volume), ROI analytics, backlog management, and intake prioritization

Digital Support

• Supervise a team of data analysts to ensure recurring report and dashboard are updated in time including both auto and manual refresh
• Capture the bot metric from both BA and BT to add new bot to the RPA dashboard after Go-Live in production
• Deep dive on low usage bot and recommend actions to either optimize the use of the bot license or adjust the business case and expected volume
• Support break fix issue in low code automation solution
• Support break fix issue in Tableau dashboards as L1 support. Escalate and follow through with L2 BT support until issue is resolved
• Fulfil enhancement requests for existing low code automation solution and existing Tableau dashboards subject to the technical assessment finding
• Coordinate the Knowledge Transfer session from the developers to the data analysts on low code automation and Tableau Dashboard

QUALIFICATIONS:

• Minimum two years of recent experience using Power Apps, Power Automate and Tableau
• Minimum two years of recent experience in quality assurance in a corporate or shared service environment
• Recent experience with IT support and SLA, a plus
• Curiosity to find the root cause of the issue, and Creative mindset to resolve business problem utilizing existing tools with out-of-the-box idea
• Demonstrated ability to provide robust documentation and interacting with multi-disciplined teams, architects, infrastructure, software development, testing, operations, and support
• Superior organization skills with the ability to simultaneously handle multiple priorities in a fast-paced environment

EDUCATION REQUIRED:

• Bachelor's Degree in business, finance, computer science, industrial engineering or other related field

LANGUAGE REQUIRMENTS:

• English required

PHYSICAL DEMANDS:

• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job
• Ability to sit for extensive periods of time

WORK ENVRIONMENT:

• Hybrid
• After hour is required as needed to resolve production issue

OVERVIEW:

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.